{"id":28,"date":"2026-09-07T16:28:45","date_gmt":"2026-09-07T16:28:45","guid":{"rendered":"https:\/\/nrgforms.com\/?page_id=28"},"modified":"2026-09-07T16:54:35","modified_gmt":"2026-09-07T16:54:35","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/nrgforms.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<style>\n.nrg-page{--blue:#087af0;--orange:#ff9700;--ink:#0c1728;--muted:#5e6978;--soft:#f5f8fc;font-family:Inter,-apple-system,BlinkMacSystemFont,\"Segoe UI\",sans-serif;color:var(--ink);width:100vw;margin-left:calc(50% - 50vw)}.nrg-page *{box-sizing:border-box}.nrg-page-wrap{width:min(1040px,calc(100% - 40px));margin:auto}.nrg-page-hero{padding:78px 0;background:linear-gradient(135deg,#091321,#153055);color:#fff}.nrg-page-hero small{color:#77b9ff;text-transform:uppercase;font-weight:900;letter-spacing:.12em}.nrg-page-hero h1{color:#fff!important;font-size:clamp(40px,6vw,64px);line-height:1.05;letter-spacing:-.04em;margin:14px 0}.nrg-page-hero p{font-size:19px;line-height:1.65;color:#c8d5e5;max-width:760px}.nrg-content{padding:74px 0}.nrg-content h2{font-size:32px;margin:40px 0 12px}.nrg-content h2:first-child{margin-top:0}.nrg-content h3{font-size:21px;margin:28px 0 8px}.nrg-content p,.nrg-content li{color:var(--muted);font-size:17px;line-height:1.72}.nrg-content a{color:var(--blue)}.nrg-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px;margin:30px 0}.nrg-box{border:1px solid #e1e8f0;border-radius:14px;padding:26px;background:#fff}.nrg-box h3{margin-top:0}.nrg-callout{background:#eaf4ff;border-left:4px solid var(--blue);padding:20px 24px;border-radius:8px;margin:28px 0}.nrg-steps{counter-reset:step;list-style:none;padding:0}.nrg-steps li{counter-increment:step;padding:18px 18px 18px 62px;position:relative;border-bottom:1px solid #e7ebf0}.nrg-steps li:before{content:counter(step);position:absolute;left:10px;top:16px;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--blue);color:#fff;font-weight:900}.nrg-price-table{width:100%;border-collapse:collapse;margin:28px 0}.nrg-price-table th,.nrg-price-table td{padding:16px;border-bottom:1px solid #e1e7ee;text-align:left}.nrg-price-table th{background:var(--soft)}.nrg-btn{display:inline-block;background:var(--orange);color:#111!important;padding:14px 22px;border-radius:8px;text-decoration:none!important;font-weight:850}.nrg-note{font-size:14px!important;color:#758091!important}.home .entry-hero,.page .entry-hero{display:none!important}.page #inner-wrap,.page .content-area,.page .site-main{margin:0!important;padding:0!important}.page .content-container{max-width:none!important;padding:0!important}.page .content-bg{background:transparent!important}\n@media(max-width:700px){.nrg-grid{grid-template-columns:1fr}.nrg-page-hero{padding:58px 0}.nrg-content{padding:52px 0}}\n<\/style><main class=\"nrg-page\"><section class=\"nrg-page-hero\"><div class=\"nrg-page-wrap\"><small>Legal<\/small><h1>Refund Policy<\/h1><p>We want customers to be confident that NRG Forms is a good fit for their WordPress workflow.<\/p><\/div><\/section><section class=\"nrg-content\"><div class=\"nrg-page-wrap\"><p class=\"nrg-note\"><strong>Effective date:<\/strong> September 7, 2026<\/p><h2>14-day refund period<\/h2><p>Unless a longer period is required by applicable law or displayed at checkout, first-time NRG Forms license purchases may be eligible for a refund when requested within 14 calendar days of the original purchase.<\/p><h2>Renewals<\/h2><p>Renewal charges may be eligible for review when requested promptly after the renewal date. Customers should cancel before renewal when they do not wish to continue an annual subscription.<\/p><h2>How to request a refund<\/h2><p>Email <a href=\"mailto:support@nrgforms.com\">support@nrgforms.com<\/a> or use our <a href=\"\/index.php\/contact\/\">Contact page<\/a> and include the order reference and license-account email address. Once sales begin, the applicable merchant of record may process approved refunds and may require the request through its customer portal.<\/p><h2>Exceptions<\/h2><p>Refunds may be declined for requests made outside the stated period, license abuse, excessive activations, chargeback fraud, or material violations of the license terms, except where consumer law requires otherwise.<\/p><h2>Effect of a refund<\/h2><p>A completed refund terminates access to updates, downloads, support, and new license activations. Installed software must be removed unless continued use is required or permitted by applicable law.<\/p><\/div><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Legal Refund Policy We want customers to be confident that NRG Forms is a good fit for their WordPress workflow. Effective date: September 7, 2026 14-day refund period Unless a longer period is required by applicable law or displayed at checkout, first-time NRG Forms license purchases may be eligible for a refund when requested within&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/pages\/28","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/comments?post=28"}],"version-history":[{"count":2,"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/pages\/28\/revisions"}],"predecessor-version":[{"id":47,"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/pages\/28\/revisions\/47"}],"wp:attachment":[{"href":"https:\/\/nrgforms.com\/index.php\/wp-json\/wp\/v2\/media?parent=28"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}